All MAD LEAF products come with a 30-day money-back guarantee.

To return a product, fill out the following form:

https://grazinimai.omniva.lt/parduotuves/MAD leaf

Conditions:

1. The customer has the right to terminate the sales-purchase agreement within 30 days without giving a reason. from the purchase and to recover the money paid.

2. Goods of suitable quality can be returned within 14 days, if these goods have not been used, have not lost their commercial appearance and the Customer has kept the purchase document.

3. Money is returned to the account specified by the buyer within 14 days.

4. When returning more than one item: each additional item returned must be unworn, undamaged and undamaged.

5. Returned goods must be placed in an additional protective (for transportation) packaging (eg: a box or a protective envelope).

6. Goods can be returned to one customer only once. The return of goods does not apply to legal entities.

7. The right to terminate the aforementioned contract is lost 14 days after the day the Customer received the goods or the goods were received by a third party specified by the Customer, other than the carrier.

8. In order to exercise the right to terminate the aforementioned contract, the Customer must provide MAD LEAF with a clear notice of contract termination in one of the following ways:

By email, which is sent to the address returns@madleaf.lt.

– after completing and submitting the electronic form; if the Customer completes and submits the said form, he will soon receive a confirmation from MAD LEAF that the notice of termination has been received.

This return policy applies to foreign buyers:

If you want to return the product, you will have to pay for the shipping expenses. The returned product must be unused, in its original packaging, and the customer must keep the purchase document.

10. The product is returned to the address: 

Veterinarijos g. 29-9, Klaipėda,

LT-92318, Lietuva

Tel.nr: +370 [671] 77434